Spinneys is working closely with the E-Crime Department at Dubai Police to actively investigate the matter and keep customers up to date

The email sent to customers stated, “your data has been stolen, spinneys-com is blatantly lying that the data was not stolen.” At the end of the email, it said “write a collective lawsuit, for the lines of the store,” implying that customers should file a lawsuit.

Lovin Dubai has reached out for a statement.

Spinneys replied back saying they are aware of the unverified emails being sent out from an unidentifiable email address. Although data such as names, email addresses, phone numbers, etc has been hacked, “no personal banking information was compromised.” They explained that banking information is not stored on their servers.

Customers are urged to remain vigilant against cyber criminals and deal only with trusted individuals. Spinneys are “committed to handling our customers’ personal information responsibly and diligently at all times, and we deeply regret that this incident has occurred.”